Individual Senders

One-off personal submissions — DTC genetics, second-opinion tests, samples a family member abroad needs. Guided end to end, explained in plain language.

Not every sample belongs to a company. Sometimes one person needs a genetic test only available abroad, a second opinion on a biopsy, or a sample delivered to a relative's laboratory. The rules are the same as for institutions — you just should not need a logistics degree to follow them.

What individual senders get

  • A plain-language explanation of what the process will require, before you commit
  • Kit procurement from the destination laboratory
  • Collection at home or at a partner clinic, with identity checks where required
  • Compliant packaging, permits, and customs handled by us
  • Progress updates you can actually understand
  • Results and documents flowing only where you authorize them

Write to us with what you need and where it needs to go — we will tell you honestly whether we can help and what it costs.

Tell us what needs to move.

Route, sample, temperature, deadline — we answer with a plan and a quote within one business day.

Request a Quote